We aim for lifelong customer satisfaction.
Our passion drives us, and your happiness is our top priority. You can return your purchase within 30 days of ordering with confidence.
Your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.
To start a return, you can contact us HERE. Please note that returns will need to be sent to the following address:
Outfield Outlaws
32764 Ash Ave SE
Black Diamond, Washington 98010.
Fit and Sizing
Before you order, please refer to our size chart! Our T-shirts are made with high quality materials and are among the softest available, without question. However, they may run small for certain individuals. Be sure to check our size chart, under the description for every product.
Issues with sizing must be reported within 30 days from the date of you placed your order.
If you end up needing to return an order, please note that customers are responsible for return shipping.
Damaged Order or Subpar Printing
In the rare instance of receiving damaged items or encountering poor-quality printing, please don't hesitate to reach out to us. Reporting the issue quickly ensures the fastest resolution. Upon confirmation of the issue, we'll promptly provide a complimentary replacement.
This includes scenarios such as receiving a garment with a hole, tear, stain, issues with print or ink quality, off-centered printing, or receiving the wrong design accidentally. Essentially, any discrepancy in your order will be addressed.
All issues must be reported within 30 days from the date you placed your order.
Customers are not required to return damaged or defective items.
Unfortunately, we cannot accept returns on sale items or gift cards.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us HERE.